This letter is to express my complete satisfaction with my recent hearing evaluation and subsequent hearing aid purchase at Rincalina Hearing Center.
Janiece Dickenson is very knowledgabel and skillful in performing the hearing testing. Rincalina hs the most up to day computerized system, and she is very familiar with using all aspects of the software as well as techniques to confirm the findings and recommended the appropriate treatment.
The office is clean, quiet and pleasant. Professionalism and courtesy are clearly the standards of this hearing center.
I highly recommend, without any reservations, Janiece and Rincalina Hearing Center to anyone who might need a hearing aid. You will be happy with the total experience and specifically with Janiece’s careful, thoughtful, and complete explanation of the findings.
She also is very competent at fitting the hearing aid device, making needed adjustments after a week or two of wear, and training one on how to care for the device. Janiece is someone who I wish I had to help me in my office before I retired from the practice of medicine.
C.J. Hindman, M.D.
Brig General USAF (Retired)
Fellow American College of Medical Quality
Recently, I visited Rincalina Hearing Center relating to miss-adjustments regarding my hearing aids. I was escorted into a sound proof room, given a preliminary hearing test, then brought into the business lab where my hearing aids were connected to a computer.
What happened next I have never experienced before. After explanations, Ms. Dickenson called the factory, put the phone on speaker so we could hear both sides of the conversation as the two experts conferred. Moreover, the computer monitor was directed so I could see adjustments and their effects. Not only was my hearing aid being fixed, I was getting an education.
I left with a working hearing aid and the discovery of a new hearing aid center.
“Thank you so much for taking the time to meet with me and help out with my “over-the-hill” hearing aids!
The volume increase you were able to obtain for me is a great help and I am ever so grateful.
Rest assured that I will certainly direct any future business your way when possible.”
“It was my lucky day when I stopped by to see what Hearing Solutions was all about. I went no further. I was in the market for a new hearing aid and I met a caring and helpful dispenser who took time to make sure I had the best fitting hearing aids for my situation. I was confident that if you didn’t have the answer you would research.
After trying several brands, I happily chose OTICON. All the companies you represent were very good, with each one having a special feature and if found hat suited me.
My thanks to out to you, for your patience, plus my feeling of a friendship.
Much success to you.”
“Thank you so much Janiece, for helping Dennis with his Hearing aids. He was happy you were able to adjust them and they are working well.”
“After you have visited several hearing aid providers, you may find yourself unprepared to come to a clear and satisfactory decision. After meeting with Mrs. Janice Dickenson you will find that the decision-making process becomes much easier.
Mrs. Dickenson is well-trained, experienced, certified and licensed. She is friendly and has manifest interest in seeing that you are provided with the most suitable equipment (not necessarily the most expensive) that meets your special needs, together with instructions for caring and using your new equipment.
I would highly recommend Mrs. Dickenson without hesitation.”